Want to get your event live and start selling tickets faster? Getting your tickets on sale to your customers can be as easy as 1, 2, 3. Your events can be approved with lightning speed by our amazing Client Services team by remembering just a few key elements.

1. Look closely at your dates and times.

One of the most common delays in event approval is discrepancies in dates and times. Pay close attention to AM and PM settings. Many times when an event ends at midnight, the event will be configured incorrectly. For instance, if an event takes place at 7:00 PM on December 24 and ends at midnight, it does not end at 12:00 PM on December 24. Although it’s intuitive for many of us to do this, this indicates it will end at noon on December 24. Unless you are hosting a time traveling event, set the end time as 12:00 AM on December 25. Occasionally producers will accidentally input the dates of ticket sales as the event date. Remember, these are separate dates and times. Ticket sales dates are the time-frame in which you want your tickets on sale. Event dates are the dates/date in which your event is taking place. Also, it may sound silly, but make sure the year is correct, especially as we are coming into a new year.

TIP: Have a second set of eyes check your dates and times.

2. Double-check the address and contact info.

All your guests are dressed to the nines for your French Revolution Masquerade Ball and showing up to your home office instead of the venue. Oh no! Avoid the headache of accidentally sending your ticket buyers to the wrong location or having customers calling your personal cell phone for ticket information. Before submitting your event, double check the venue address and the contact information you provide to your ticket buyers.

TIP: Don’t forget to include the area code of the phone number as sometimes people attend events from outside your immediate area.

3. Set smart limits on each price level

You can set the amount of maximum tickets to be sold for individual price levels. You can use this for things like VIP, student or senior tickets. Our system will never allow more than your overall event maximum to be sold, regardless of the quantities you allow at each level. However, if you want to avoid selling all your tickets at discounted rates, you can specify exactly how many discounted tickets should be sold. This allows you to tightly control your ticket pricing, and ultimately, the amount of money your event brings in.

By following these three steps, you can move like a pro through our event-approval process. Want more help? You can call Client Services at 800.838.3006 (option 3). We’re here for you 24/7.